Ordering & Postage


  PLEASE NOTE: WE ARE CURRENTLY CLEARING BACKLOG OF ORDERS SO WE HAVE TAKEN THE DECISION NOT TO ACCEPT NEW COMMISSIONS FOR THE TIME BEING.    

WE ARE CURRENTLY DOING SOME MAINTENANCE ON OUR WEBSITE AND THEREFORE THE WHITEWOOD FURNITURE PAGES ARE TEMPORARILY SUSPENDED.

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Orders can be placed by email.  Contact Us
When we receive your order we will
contact you to arrange payment.

Or by telephone using a Credit or Debit Card. 
Tel: 01322 862680

Or by post with a cheque payable to R.Lucas to 
          18 London Road
           Farningham
           Kent
           DA4 0JP 
           UK
Printable order form for sending by post available here.

Payment may be made by Cheque, Credit or Debit Cards.

We can also accept payment by Paypal.   
When an order is ready to dispatch, we will send
you a Paypal Invoice by email.  You can then pay securely.
(You do not need your own Paypal account to use this service.)

A Deposit of £10.00 per item will be requested for commission items.

Postage charges will be added as follows:

UK: order value:
                 up to  £25.00 -   £5.50                                                                       up to  £50.00 -   £6.50                                                                       over   £50.00 -   £7.50

Overseas:     Sent at cost.  We can quote for postage when you                          place your order.

 

Delivery

In-stock items will be despatched on clearance of payment.
Most out-of-stock items will be ready within 28 days.
 **Please see note above.**

Trade Enquiries

We also welcome orders from retail shops in the UK and overseas. A trade discount is available on dressed dolls and doll kits.

No discount on furniture.

Please Contact Us for Trade Terms and conditions.

Returns & Refunds

 If you are not completely satisfied with any item purchased, we will exchange the item, or refund payment if preferred, on receipt of the item returned to us in perfect condition.