Ordering & Postage

Dear Customers, Thankyou for taking the time to browse our website.
During the current restrictions regarding the Coronavirus we can still accept orders.

**In stock items will be sent out within 10 days.
DELIVERY TIME FOR MADE TO ORDER ITEMS AND COMMISSIONS IS CURRENTLY END OF AUGUST.
Payment will not be taken until we are certain of a dispatch day.**

We hope you can all continue to enjoy your dolls houses and projects and we look forward to seeing many of you at the shows In the future.
In the meantime, keep well and keep safe.

Orders can be placed by email.  Contact Us
When we receive your order we will
contact you to arrange payment.

Or by telephone using a Credit or Debit Card. 
Tel: 01322 862680

Or by post with a cheque payable to R.Lucas to 
          18 London Road
           Farningham
           Kent
           DA4 0JP 
           UK
Printable order form for sending by post available here.

Payment may be made by Cheque, Credit or Debit Cards.

We can also accept payment by Paypal.   
When an order is ready to dispatch, we will send
you a Paypal Invoice by email.  You can then pay securely.
(You do not need your own Paypal account to use this service.)

A Deposit of £10.00 per item will be requested for commission items.

Postage charges will be added as follows:

UK: order value:
up to  £25.00 -   £5.50                                                                          up to  £50.00 -   £6.50                                                                          over   £50.00 -   £7.50

Overseas: at cost 

Glue Pots: (if ordered alone)
 UK (1-3pots) £2.95  (2nd Class)

(We will be able to confirm the exact
amount on receipt of your order.)

Delivery

In-stock items will be despatched on clearance of payment.
Most out-of-stock items will be ready within 28 days.
 **Please see note above.**

Trade Enquiries

We also welcome orders from retail shops in the UK and overseas. A trade discount is available on dressed dolls and doll kits. No discount on furniture.

Please Contact Us for Trade Terms and conditions.

Returns & Refunds

 If you are not completely satisfied with any item purchased, we will exchange the item, or refund payment if preferred, on receipt of the item returned to us in perfect condition.