Dear Customers, Thankyou for taking the time to browse our website. During the current restrictions regarding the Coronavirus we can still accept orders.
**In stock items will be sent out within 10 days.
Delivery time for made-to-order items and commissions is currently May.
Payment will not be taken until we are certain of a dispatch day.**
We hope you can all continue to enjoy your dolls houses and projects and we look forward to seeing many of you at the shows In the future. In the meantime, keep well and keep safe.
Orderscan be placed byemail. Contact Us When we receive your order we will contact you to arrange payment.
Or by telephone using a Credit or Debit Card. Tel: 01322 862680
Or by postwith a cheque payable to R.Lucas to 18 London Road Farningham Kent DA4 0JP UK Printable order form for sending by post available here.
Paymentmay be made by Cheque, Credit or Debit Cards.
We can also accept payment by Paypal. When an order is ready to dispatch, we will send you a Paypal Invoice by email. You can then pay securely.
(You do not need your own Paypal account to use this service.)
A Deposit of £10.00 per item will be requested for commission items.
Postage charges will be added as follows:
UK: order value up to £25.00 - £5.50 up to £50.00 - £6.50 over £50.00 - £7.50
Overseas: at cost
Glue Pots:(if ordered alone) UK (1-3pots) £2.95 (2nd Class)
(We will be able to confirm the exact amount on receipt of your order.)
DeliveryIn-stock items will be despatched on clearance of payment.Most out-of-stock items will be ready within 28 days.
**Please see note above.**
Trade EnquiriesWe also welcome orders from retail shops in the UK and overseas. A trade discount is available on dressed dolls and doll kits. No discount on furniture.
Returns & RefundsIf you are not completely satisfied with any item purchased, we will exchange the item, or refund payment if preferred, on receipt of the item returned to us in perfect condition.
