Ordering & Postage



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 Dear Customers, Thankyou for taking the time to browse our website.
During the current restrictions regarding the Coronavirus we can still accept orders.

**In stock items will be sent out within 10 days.
Delivery time for made-to-order items and commissions is currently from November.
Payment will not be taken until we are certain of the dispatch day.**

We hope you can all continue to enjoy your dolls houses and projects and we look
forward to seeing many of you at the shows In the future.
In the meantime, keep well and keep safe. 

 Payment may be made by Cheque, Credit or Debit Cards.

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 We can also accept payment by Paypal.    When an order is ready to dispatch,
 we will send you a Paypal Invoice by email.  You can then pay securely.

 (You do not need your own Paypal account to use this service.)


  Orders can be sent by post with a cheque payable to R.Lucas to 
          18 London Road
           Farningham
           Kent
           DA4 0JP
           UK
                                      Printable order form available here.

  Orders can be placed by telephone using a Credit or Debit Card.
 Tel:   01322 862680

  Orders can be placed by email. Contact Us 
 When we receive your order we will contact you to arrange payment.

  A Deposit of £10.00 per item will be requested for commission items.

  Postage charges will be added as follows:

  UK: order value up to  £25.00 - £4.50                                                                                   up to  £50.00 -  £5.50                                                                                   over   £50.00 -  £6.50

  Overseas: at cost 

  Glue Pots: (if ordered alone)  UK (1-3pots) £2.95  (2nd Class)

            (We will be able to confirm the exact amount on receipt of your order.)

  Delivery       In-stock items will be despatched on clearance of payment.                                    Most out-of-stock items will be ready within 28 days.  

                                 **Please see note above.**

  Trade Enquiries    We also welcome orders from retail shops in the UK and 
                                      overseas. A trade discount is available on dressed
                                      dolls and doll kits.   No discount on furniture.

                                      Please Contact Us
for Trade Terms and conditions.
 Returns & Refunds If you are not completely satisfied with any item purchased,
                                        we will exchange the item, or refund payment if preferred,
                                        on receipt of the item returned to us in perfect condition.
 
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